911 Dispatcher Family Survey seeks participants

By News Staff

Researchers are seeking to interview immediate family members of 911 dispatchers as part of a study into critical stress issues.

The purpose of the study is an effort to gain greater insight into understanding what effects the profession may have on the social and psychological aspects of dispatcher lives.

The research is the collaborative work of four people: Elizabeth Belmonte, training supervisor with Cambridge Emergency Communications in Cambridge, Massachusetts; Anne Camaro, assistant director of administration and training for Cambridge Emergency Communications; Dr. Jeremy DeMar, director of emergency communications at Springfield Emergency Communications in Springfield, Massachusetts; and Adam Timm, found of The Healthy Dispatcher and former 911 operator with Los Angeles Police Department.

Interested dispatchers should contact familyimpactstudy@gmail.com to inquire about having their family members included. The study will conclude at the end of the year, and the results will be used as part of dispatcher training nationwide.